Education

Campbell University, Buies Creek, NC      August 2017-December 2018 Master of Business Administration, Magna Cum Laude

University of Wisconsin-Madison, Madison, WI August 2009-May 2014 Bachelor of Arts, Theatre and Drama

Experience

JLJ Resale

Owner/CFO March 2021-Present

• Sourcing products, managing stock levels, anticipating demand, and ensuring inventory is appealing to customers

• Setting up and maintaining business accounts, processing payments, tracking sales and costs, managing expenses, and handling taxes

• Building and maintaining strong customer relationships, responding to inquiries, handling complaints, and processing orders

• Managing daily tasks such as responding to emails, organizing the calendar, and ensuring products are delivered to customers on time

• Creating business goals, defining the company's mission and values, and adapting the business direction based on market changes

Dick’s Sporting Goods

Freight Flow Lead November 2020-March 2021

• Provide clear work direction, training, and coaching to the freight flow team

• Oversee the flow of merchandise from delivery to the sales floor, including receiving, stocking, and organizing

• Ensure products are properly displayed, ticketed, and replenished according to company standards

• Assist with various store tasks, such as general supervision, opening/closing, and processing specific sales

• Manage computer entry work and process all freight-related paperwork

RGL Logistics

Sales Executive October 2019- November 2020

• Develop and maintain customer relationships by creating new and organic growth with customers throughout the lower 48 states and Canada

• Prospect new leads by using databases and other sales tools

• Research and understand our competition and industry trends to better position our company while soliciting new business

• Create and manage sales forecasts via Salesforce CRM process, to include weekly planning and prospect contact activity

• Accurately understand customer needs and be creative in developing solutions

Campus Recreation Department, Campbell University

Graduate Assistant for Competitive Sports   August 2017-June 2019

• Scheduled, trained, evaluated, and developed a staff of 11 student supervisors and more than 20 student referees

• Revised and restructured student officials trainings for Flag Football, Basketball, Soccer, Volleyball, and Softball

• Managed and promoted 9 sport clubs, which resulted in the creation of the Tennis, Men’s Lacrosse, and Men’s Basketball clubs

• Contacted league coordinators and governing bodies to ensure sport clubs stayed current on registrations and compliances

• Organized more than 20 intramural sports ranging from flag football to canoe battleship

• Implemented a new sport club payment structure for club funding that allowed clubs to take control of their finances

• Prepared 2 student referees to officiate at state and regional tournaments

Play It Again Sports-Oshkosh

Manager       September 2015-July 2017

• Managed the day-to-day activities of the $630,000 revenue store, including sales, purchasing, cleaning, maintenance, filing, ordering, and media production

• Hired, oversaw, scheduled, and trained staff of 7 employees

• Maintained and updated the store website and social media platforms, including Treefort, Facebook, and Craigslist

• Researched and purchased new products for over 24 sports, such as football, baseball, basketball, hockey, etc.